

Frequently Asked Questions
I'm new to the Continental Towers. What should I know or do first?
Welcome! Your first step should be to contact the building office. You can call them at 859.277.9501, or stop by the office, located in the lobby on the first floor. This must be done prior to your move-in date. The building manager will help you schedule your move-in date, as well as see to the completion of the following tasks: Make certain all necessary forms have been submitted, proper programming of your key fob, and that you have been given all necessary information. These steps will help to insure that the process goes smoothly.
How do I schedule a move-in or move out of the building?
All move in/move outs must be done through the back entrance and using the freight elevator. To schedule their use please call the office number.
I have a large item being delivered. How do I coordinate this?
Contact the office and give them the details. Deliveries must be scheduled for regular business hours.
I am interested in renting a unit. Can you help me with this?
Each unit is individually owned. Typically the owner/landlord will put a listing on rental websites.
What does my HOA fee cover?
The HOA fee covers the costs for the common area cleaning and repair. The boilers, chiller, pool and stack pipes are included the common area designation. Additionally the HOA fee covers the cost of electricity, water, sewer, and trash services to all the units in the building. All repairs and insurance on equipment/belongings inside of each unit is the sole responsibility of the owner of that unit.
A window in my unit needs repair or replacement. Who is responsible for the cost?
The window is considered a "Limited Common Element". All Limited Common Elements are the responsibility of the parties directly benefiting from those Elements.
The repair must be completed by an HOA approved vendor. Call the office for the contact number of the approved vendors.
How much is the Move In Fee?
$250
How do I get a covered parking spot?
The covered parking spots can be rented for $35/month on a first come, first served basis. If there are not available covered parking spots to rent there is a waiting list you can join.
Where can I do my laundry?
There are four washers and four dryers in the laundry room across from the elevators on the first floor. They are quarter operated and available for use by the residents.
How can I contact the board?
Click here to send an email to the board.
How can I request documents?
The following documents are available on this website under "Residents":
Master Deed & Declaration
By-Laws & Amendments
Resident Information Form
House Rules
Move In Rules & Guidelines
Contractor Rules
Pool Rules
Owners can contact the board to receive any of the following documents:
Monthly financial statements
Monthly board meeting notes
Annual meeting notes/minutes
Owners can contact our accountant to receive any of the following documents:
ACH Authorization Form
Condo sellers certificate (fees may apply)
Individual account statements
How can I make a suggestion?
CTC's virtual suggestion box is located here.